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General FAQs 15 Articles
- What is Myhub?
- What schools currently participate in Myhub?
- What is the National Student Clearinghouse?
- How did Myhub receive my data?
- Is my data secure?
- How is my data used by the Clearinghouse?
- How can I correct my information?
- What is FERPA?
- What is a FERPA block?
- I requested removal of a FERPA block, why do I still see it on my account?
- What is an enrollment certificate?
- How do I download my enrollment certificate?
- Why don’t I see a download certificate button for my school?
- What is Enrollment Verification History?
- What are electronic deferments and notifications sent to the student’s lenders?
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Registration & Login 7 Articles
- What is Identity Verification?
- How do I set up multifactor authentication?
- I selected SEND CODE but I’m not receiving an SMS text. What should I do?
- I lost my phone or changed my phone number. How can I set up a new device or phone number as my multifactor authentication option?
- How can I use another multifactor authentication option that I set up during the initial login?
- Why is my account locked?
- Why is my account blocked?
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Credentials 7 Articles
- How can I make my badges from Credly’s Acclaim platform available in Myhub?
- How can I prevent certain badges in my account on Credly’s Acclaim platform from being made available in Myhub?
- Why don’t I see my latest badges available in Credly’s Acclaim platform?
- What if I have additional questions about Credly’s Acclaim platform?
- How can I make my badges from Badgr available in Myhub?
- Why don’t I see my latest badges available in Badgr?
- What if I have additional questions about my Badgr badges?
