Important NSLDS Change to the SSCR Error Corrections Process

As a part of your compliance reporting service, the National Student Clearinghouse responds to NSLDS on your behalf, providing up-to-date information on your students, who have been identified as possible Title IV Aid or Direct Loan recipients. We work closely with you to ensure your data passes a series of robust validations throughout our enrollment reporting data intake process. In certain instances, there are records reported to NSLDS during the SSCR Roster response process that do not pass NSLDS’s edits and, as a result, are rejected.

Historically, responding to the SSCR Error Report within 10 days fulfills the federal requirement. The Clearinghouse has consistently done this on your behalf and will continue to do so. Recently, NSLDS and FSA have focused on ensuring schools correct students with errors vs. the requirement to respond within the 10-day timeframe. This is emphasized in the most recent NSLDS Enrollment Reporting Guide, published in November 2016, which states on page 7: Schools must also correct any returned errors that are identified by NSLDS within 10 business days.

The Clearinghouse released new functionality in December 2016 so your institution can view and correct these SSCR errors. Our system automatically sends you an email notifying you that your SSCR errors are ready for review. This is a trigger to let you know that the Clearinghouse has received your SSCR Error Report from NSLDS and it is ready to be worked. You can now see and correct SSCR errors through the Clearinghouse’s secure site. (Note: SSCR errors are different than those associated with the enrollment reporting files you send to us, so it’s not unusual if this is the first time you have ever seen SSCR errors.)

Because NSLDS has started to focus more on schools fixing their errors from roster to roster, as your partner, we wanted to ensure we made you aware of this important change and are working in partnership with you to meet these new requirements.

We encourage you to sign up on our Clearinghouse Academy page for our live webinars on SSCR error resolution (as well as the other useful webinars that are also available) or one of our free in-person “Clearinghouse Academy in Your Neighborhood” events, when we come to your area.

Don’t forget to visit our Compliance Central page regularly for updates on this process and other key compliance information.

To learn how to use our SSCR Error Correction functionality, watch our short tutorial.